Frequently Asked Questions (FAQ)

How long will the delivery take?

Our policy is that the delivery anywhere within the UAE will be done in a maximum of 4 days.

We have a fleet of over 10 vehicles of different sizes and handle deliveries internally. This internal team fulfills orders to individual customers and the wholesale clients of Al Qadah. All deliveries done by our fleet is completely Free of Cost.

We are centrally located in Al Quoze and a package along with its documentation is ready for delivery or pickup within four working hours after the order.

Delivery schedules depend on a lot of variables including the number of orders in your region etc. We will contact you on WhatsApp or call you to get the exact location and schedule the delivery with you before leaving the warehouse with your package.

Can I pick up the delivery myself?

Yes, our package (along with its documentation) will be ready within four working hours of the order. Feel free to call or WhatsApp on +971 54 9932093 to confirm or assistance locating our warehouse in Al Quoze.

Can we pay Cash on Delivery?

Yes, our delivery crew will collect cash from you when they arrive with the order. 

Stock Availability

Though accidents happen, we update the stocks of our online store every evening, so they are in stock if it says on the store that it is. In case, you have purchased an item and for some reason we are unable to fulfill it we will return your payment in full to your card.